I just purchased a pair of Fred Perry trainers from Office in the Trafford Centre. I decided against them when I saw a different pair which I saw at a different store.
I went to the returns desk, only to find that I cannot return my product because it is against the Office returns policy. Apparently I can only get a gift card or exchange!? Can someone please assure me that the world hasnt gone mad and this isnt actually an ethical returns policy?
I would also like to point out at this point that the same pair of trainers were £5 cheaper from JD in the same size. Office I hope youre the next company to go bust, only once ive used this stupid gift card of course.